Introduction

Analisa Orquin (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit analisaorquin.com, contact us, book a call, subscribe to updates, or use our services.

Information We Collect

1. Newsletter subscriptions: When you subscribe, we may collect your name and email address.
2. Contact forms and discovery calls: When you submit a form or book a call, we may collect your name, email address, phone number (if provided), appointment details, and information you choose to share about your business or project.
3. Client and payment information: When you engage our services, we may collect contact and billing details needed to provide services and administer payments. Payments are processed using PayPal.
4. Website usage information: Through analytics tools, we may collect information about how visitors use our site, such as pages visited, approximate location derived from network information, browser or device information, referral sources, and interaction events. These tools may use cookies and similar identifiers.

How We Use Your Information

1. Respond to inquiries: To reply to messages, discuss project requirements, and schedule discovery calls.
2. Manage client relationships: To organize inquiries, appointments, communications, and follow-ups.
3. Provide services: To manage projects, send invoices or service-related updates, and fulfill our agreements.
4. Send marketing communications: To send newsletters or promotional messages when you have subscribed or when otherwise permitted by applicable law. You can unsubscribe from marketing emails.
5. Understand and improve the website: To analyze site usage and improve navigation, content, and visitor experience.
6. Security and legal compliance: To help protect our site and comply with applicable obligations.

Third-Party Services and Information Sharing

We do not sell your personal information. We use the following services to operate our business and website. These providers may process information on our behalf or in connection with services you request:

• GoHighLevel: We use GoHighLevel for website contact forms, appointment bookings, CRM organization, and related communication or follow-up workflows. Information you submit through these forms or booking widgets may be processed and stored in GoHighLevel so we can respond to your inquiry and manage your appointment or client relationship.
• Google Analytics: We use Google Analytics to understand website visits and interactions. Google Analytics may collect device, browser, page-visit, and usage data using cookies or similar technologies, depending on your browser and consent settings. We use these insights to evaluate and improve the website.
• PayPal: PayPal is our payment processor. When you pay for services through PayPal, payment-related information is processed by PayPal under its own privacy and security practices. We do not need your full card details to respond to an inquiry.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, or protect our legal rights.

You can review these providers' privacy information at GoHighLevel, Google, and PayPal.

Cookies and Analytics

Our site may use cookies and similar technologies for functionality, appointment or form interactions, and analytics. Google Analytics helps us understand how people use the site. You can manage or block cookies in your browser settings. Where applicable law requires consent for non-essential analytics cookies, consent should be obtained before those technologies are activated.

Data Storage, Retention, and Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, alteration, or disclosure. Information may be retained while needed for inquiries, business records, service delivery, legal obligations, or legitimate operational purposes, after which it may be deleted or de-identified as appropriate. No internet-based service can be guaranteed completely secure.

Your Choices and Rights

Depending on applicable law, you may request access to, correction of, or deletion of the personal information we hold about you. You can also opt out of marketing communications using an unsubscribe link when provided. To exercise your rights or ask how your information is handled, contact us using the email below.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, email [email protected].

Changes to This Policy

We may update this policy from time to time to reflect changes to our website, service providers, or legal requirements. The date above indicates when this version was last updated.

1. Acceptance of Terms

By accessing or using the services provided by Analisa Orquin (“we,” “our,” or “us”), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our website (analisaorquin.com) and our services.

2. Hosting, Website, & Support Services Refund Policy

Services such as hosting, website design & development, and website support & maintenance are considered non-refundable. Once these services are purchased, no monetary refunds will be issued. However, customers are entitled to utilize these services for the duration of the prepaid period, which typically extends until the next renewal date.

In practical terms, this means that if a customer purchases a website design & development or website support & maintenance service for a specific period, such as a year, and decides to cancel the service before the end of that prepaid period, they will not receive a cash refund for the unused portion. Instead, they will have access to and can continue to use the service until the prepaid period expires.

Payment Processing

Payments for services are processed through PayPal. Any payment information handled directly by PayPal is subject to its own terms and privacy practices. Fees and project scope are set out in the applicable proposal or service agreement.

3. Service Availability

We strive to maintain the availability of our services 24/7; however, we do not guarantee uninterrupted or error-free access to our website or services. We reserve the right to suspend or terminate services at any time for maintenance, upgrades, or other reasons without prior notice.

4. Intellectual Property

All content, materials, and services provided by Analisa Orquin, including but not limited to text, images, graphics, logos, software, and designs, are protected by intellectual property laws and are the property of Analisa Orquin or its licensors. You may not use, reproduce, or distribute our content without our express written consent.

5. User Responsibilities

You agree to use our website and services responsibly and in accordance with applicable laws and regulations. You are responsible for maintaining the confidentiality of your account information and for any activity that occurs under your account.

6. Privacy

Our Privacy Policy, as outlined on our website, governs the collection, use, and disclosure of your personal information. By using our services, you consent to the practices described in our Privacy Policy.

7. Limitation of Liability

Analisa Orquin shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way related to the use of our website or services. We are not responsible for any third-party content or services linked to our website.

8. Indemnification

You agree to indemnify and hold Analisa Orquin and its officers, directors, employees, and affiliates harmless from any claims, damages, losses, or liabilities arising from your use of our website or services or your violation of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pampanga, Philippines without regard to its conflict of law principles.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: [email protected].